FAQ

Our photo studio is open for booking from 10am to 7pm daily. You will need to book before coming down so that our staff will be present to open the door for you.

What If We Require The Studio Rental Before 10am Or After 7pm?

There will be a 1 hour surcharge per booking for Studio CYCLO, Studio ONE and Studio TWO if you wish to book the studio before or after our operating hours and if your booking is less than 10 hours.

Where Is Your Location?

Mount Studio is located at Foo Wah Industrial Building, 45 Jalan Pemimpin #07-04. Nearest MRT is Marymount (Circle line) followed by Bishan MRT. Read here for directions.

How Far In Advance Should I Book My Photo or Video Studio?

You may make a booking one week in advance. If you need to rent our photo or video studio at the last minute, do contact us to check if our slots are available. We have three photography studios, thus we may be able to accommodate.

Do You Provide Photography / Videography Services When I Rent Your Photo / Video Studio?

Yes, we provide professional photography and videography services at additional charges. Just let us know what is required to be shot and further details when you contact us.

Do You Provide Camera Rental?

No, we currently do not provide camera rental.

Do You Provide Make Up Artist?

Yes, we do offer professional hair and makeup services. Do let us know when you contact us so that we can arrange for you.

What Colour Backdrops Do You Have?

We currently have 20 Backdrop Colours and 7 Muslin Fabric Backdrops. You may view the colours at our Props and Amenities page.

Will I Be Able To Get Assistance During My Studio Booking?

There will be a Studio Manager present to give you a brief guide of the studio equipment, such as connecting our transmitter to your camera – to trigger the studio strobes and how to adjust the power of the studio strobes. Studio ONE and Studio TWO has automatic backdrop which allows for easy changing of backdrop colours. Studio CYCLO backdrops can be set up self-service, using c-stands that are provided.

Do You Provide Lighting Technician?

We can arrange for our staff to assist you for simple lighting set ups, at an additional cost. Subjected to availability, do let us know when you are booking.

Can I Bring My Own Props Along?

Yes, you can. As long as it can fit into our studio and they are cleared up after the shoot (e.g. streamers, glitter, leaves and flowers).

If you need to leave your props in the studio and arrange for collection on another day, it will be chargeable at $45/per day, subjected to availability only.

What Modes Of Payment Do You Accept?

Upon booking, we require your full payment via Bank Transfer or PayNow.

What Happens After I Have Booked And Paid For My Photo / Video Studio Rental?

We will be there to open the door for you when you arrive at our photography / videography studio. Head straight down to Foo Wah Industrial Building, 45 Jalan Pemimpin, #07-04.

What Is Your Cancellation And Refund Policy?

Cancellations need to be at least 5 days in advance with a 50% cancellation fee. For cancellations fewer than 5 days, there will be no refunds as that time has been allocated and blocked out for you.

What Is Your Reschedule Policy?

Reschedules need to be at least 5 days in advance. Any changes in booking less than 5 days will be subjected to a 25% charge, as that time has been allocated and blocked out for you. Should a reschedule be made that is followed by a cancellation, there will be no refunds.

What If We Require More Time For Our Booking? What Are The Charges Like?

We give 15 minutes grace after your booking slot to pack up or wrap up your shoot. Should you require more time for your photoshoot, or to pack up, please check with us if the studio is available. Any time after 15 minutes will be subjected to a prorated charge in blocks of 30 minutes.

I Will Be Driving That Day, Is There Any Place For Us To Park?

We have 1 designated parking slot that is subjected to availability. If you are driving, kindly inform the security guard at the building’s guard post that you are visiting Mount Studio and he will guide you to an available parking slot, outside of the reserved slots. Please do this to avoid your vehicle being wheel-clamped.

Otherwise, you may park at L&Y Building located just behind at 59 Jalan Pemimpin.

Can I Store My Items At The Studio For A Day After The Booking As My Delivery Personnel Is Unavailable?

Yes, but it is subjected to availability depending on how much space it takes up and it does not disrupt our subsequent bookings. Do check with us in advance! You must collect your items within our next working day, otherwise there will be a storage fee of $45 a day.

What Are The Food Options Nearby?

You will find two Coffee Shops, a Thai and a Japanese Restaurant just opposite our building (7 Clover Way). Further down, there is a coffee shop at M38 Building.